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The New Unfair Dismissal Conciliation Service Under the Fair Work Act Appears More Cost Effective and Convenient

Canberra, ACT (News4us.com) November 23, 2010

The New Unfair Dismissal Conciliation Service Under the Fair Work Act Appears More Cost Effective and Convenient

The New Unfair Dismissal Conciliation Service Under the Fair Work Act Appears More Cost Effective and Convenient

The vast majority of employers and employees using the new unfair dismissal conciliation service under the Fair Work Act say that it is working well and is convenient and cost-effective to use.

Minister for Workplace Relations, Senator Chris Evans, today welcomed the results of TNS Social Research’s review of the new unfair dismissal conciliation process.

The research shows that more than 80 per cent of employees, employers and representatives surveyed were either satisfied or extremely satisfied with the service provided by Fair Work Australia.

“This research is extremely encouraging and shows once again, that even though the Fair Work system is still in its early days, it is delivering good outcomes for employers and employees alike,” Senator Evans said.

Fair Work Australia commissioned research to examine the experiences of participants in unfair dismissal conciliations since the new process aimed at achieving a peaceful and mediated outcome for unfair dismissal applications commenced on 1 July 2009.

The research found that 88 per cent of employers and 86 per cent of employees reported that telephone conciliation was convenient and cost effective, with the vast majority either agreeing or strongly agreeing that it works well.

“These results show that the Fair Work Act has achieved not only fairness at the workplace, but is a simpler, cheaper and more user-friendly system,” Senator Evans said.

This research supports the recent survey by the Australian Human Resources Institute which found that the vast majority of HR managers found that Labor’s new fair dismissal protections had not had any impact on providing employment.

“Employers and employees have spoken and it’s clear that the Fair Work Act is delivering better outcomes in Australian workplaces,” Senator Evans said.

The report is available at http://www.fwa.gov.au/documents/dismissals/report.pdf.


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